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What Size Tent do I need For my event? Call willamette Valley Tent Company! We will help you determine the right size tent for your event!
Delivery/Delivery Fee Yes, we Deliver to the Willamette Valley, and surrounding areas! Delivery is based on Mileage. Please contact Willamette Valley Tent Company for more info!
What if I need to Cancel my rental? Willamette Valley Tent Company requires a NONREFUNABLE retaining fee of 50% at beginning of agreement. Customer may cancel order at anytime prior to possession of equipment. However, A 100% cancellation charge will apply if items are cancelled within 48 hours of your event.
Can I add decorations? Yes you can! We take great care of our tents! Please no glue or tape!! It will leave harmful residue on the tents, and dirt will stick to them causing our tents to look bad. No nails, Hooks, or Pins allowed on Tents!!
What about site preparation? Site considerations need to be dealt with before we arrive include mowing, automatic sprinklers turned off, electric and gas transmission lines clearly marked, etc. The crew will be back on site within the following day or two after your event for tear down; this usually happens very early in the morning. We require decorations are removed and all rental items are in the designated site for pickup.
Does cost include setup of equipment other than the tent? Like most rental companies, we provide curbside delivery; which means we will provide set-up of tents, draping, stages and dance floors. You or your event coordinator will be responsible for final placement of tables, chairs, linens, dishes, etc. However A Covered Affair is happy to provide setup assistance for an additional fee.
What about underground utility lines? Willamette Valley Tent Company is not responsible for sprinkler, power, gas, telephone or other buried lines. Customer is required to contact UDIG@1-800-555-5555 to locate power, gas, and telephone lines.